Insurance & Payment Information

Accepted Insurance Plans

At Clear Journey Counseling, we are in-network with several major insurance companies to make therapy more accessible and affordable. We currently accept the following insurance plans for individual therapy services across Florida:

  • Florida Blue (Blue Cross Blue Shield)

  • UnitedHealthcare / Optum

  • Aetna

  • Lucet (formerly New Directions)

If your insurance is not listed, please contact us — we may still be able to accept your plan or offer affordable private pay options.

Need help verifying your benefits?
We will always verify your mental health coverage before your first appointment. Just reach out to start the process.

Private Pay Options

For clients not using insurance, we offer private pay rates for virtual therapy sessions. Many clients choose this option for increased flexibility and privacy.

We also provide superbills upon request for clients with out-of-network benefits who wish to seek reimbursement from their insurance provider.

Payment Methods

We accept all major debit/cards.

Copays, coinsurance, and out-of-pocket fees are collected prior to your scheduled appointment to ensure a smooth and timely start to your session.

All payments are processed through SimplePractice, our HIPAA-compliant platform, which protects your financial and personal information with industry-standard security.

If you have questions about your financial responsibility or how to update your payment method, please don’t hesitate to contact us.

Administrative Fees

A $30 administrative fee will be charged for all paperwork requests.
This includes, but is not limited to:

  • FMLA paperwork

  • Emotional Support Animal (ESA) letters

  • Disability documentation

  • Letters for attorneys, schools, or other third parties

Cancellation Policy

If you would like to cancel your appointment, it must be done at least 24 hours in advance or a $75 cancellation fee will be charged. This fee also applies for a "No Show" on the day of the appointment. 

Start Your Journey with Support That Fits Your Needs

Whether you’re using insurance or paying privately, our goal is to make therapy simple and accessible.
Contact us today to confirm your benefits or schedule your first session.

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